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Please Read: We have been notified by Progressive Dynamics, Inc. that many PDI converter products are being sold by unauthorized dealers on Amazon and auction type sites without serial numbers and not packaged in the correct boxes. Progressive Dynamics will no loger support warranty claims from products purchased on Amazon, Ebay or other similar auction sites. You can be assured from us that your PDI converter is packed in the original view pack box, and will have a serial number traceable back to Progressive Dynamics, Inc. If you have any questions, please contact PDI at 269-781-4241 Here is a link to Progressive Dynamics website and information about these unauthorized products. http://progressivedyn.com/servicedept.html