Testimonials

Randy, Just a quick note to express my appreciation for the swift and courteous response you folks demonstrated in resolving a problem I encountered with my Converter/Charger. I will certainly make my fellow RV's aware of a company that values its customers and, at the end of the day, will stand behind its product. Thanks again.

Errol R. Mandeville, LA

Randy - It may not be the highlight of your day...but it sure was mine!!! That DLS (Iota) converter was the problem solver. I installed it and man it works great! Thanks for recommending it!!! Hope to do business again!

Hi Randy,
I just wanted to say thanks for steering me in the right direction. I purchased the PD4655 for a great price and just finished installing it. What a difference! It was definitely the answer to our problem. It has been very frustrating dealing with the lack of 12v power without knowing for sure what the problem was. All signs pointed to the converter, but I didn't want to invest the money without knowing for sure. Thanks again Randy!
Regards, David T. North Fort Myers, FL

Thank you so much for your amazing service? Randy returned my call about 12:30 PM on Wednesday. He recommended a converter to replace my old one, overnighted it, I received it about noon today, installed it in about 30 minutes, and it works perfectly. I have read that you were good people to deal with, with a can do attitude we don't see much anymore, and have an old school attitude about customer service. I am now a true believer! You will get all my future business on the parts you offer.

Hi Randy, I wanted to take a second to say thank you. I had emailed you
last year about problems I was having with my Todd converter, and was
thinking about replacing it. Well the Todd finally wouldn't work at all, so
I ordered a WFCO 8735 like you had suggested. After looking at the size and
the space that I had to install it. It was the best fit and allowed for
more power.
I was able to swap out the old Todd, make the hole lager to fit the 8735,
and hook up all the wires in about 2 hours.
The new unit has worked great for us, and I will not have to spend time in
the campground anymore pulling my converter apart to change a blown fuse
(it happened in the old Todd about once a trip).
I have already started to make use of the extra DC power, by adding extra
outside lights, and some other upgrades.
Thanks again,
Ken C.
Ephrata, PA

Randy, received the unit you sent,by purchasing from you I saved approx $240.00 Australian. The prices they want here is absolute bull. I purchase a lot from o.s. And ypur service and prompt delivery is unsurpassed by any company around the world. I got this item faster from you than I can get an item from Sydney to Adelaide,1000 mile. Thanks so much for your help.

Randy - I ordered your repacement upgrade for the Magnetech charger on Tuesday and received it Wednesday. Installed the unit as advertised and am enjoying a very much improved 12V DC system in our truck camper. Thanks for the GREAT product and service. Cheers!

I received my converter upgrade kit and installed it this past Saturday morning. It was everything it was advertised to be. The instructions that I printed off your website were clear and concise. Anybody that can read and use a screwdriver can install one in under an hour. Thank you and I will definitely be recommending your company and products to anyone who will listen. Thanks again.

Hi Randy, Just a message to let you know that I am very pleased with my order of the CS6000 replacement converter board for my Centurion 3000. I ordered it on Sat. 06/20/09 and it arrived here in Peterborough Ont. Canada 06/24/09. I never expected to see it soo soon considering that it would have to clear customs. Was somewhat leary about ordering the product but after reading the testimonials felt very comfortable. The CS6000 was simple to install and appears to be working just fine. Thank's

Hello Randy, Just to let you know. I plugged the new converter in and hooked up my battery and guess what??? Everything is A OK. I would like to Thank You again for taking time to call me back and the email. Plus I downloaded all the pictures you had in your site about my converter. I could not have done this without you. I will remember you next time I need something for my trailer. I am going to spread your name all over the RV sites I have booked marked. Hope you have a good life.

Hello Randy just wanted to drop you a quick note and thank you for your help, I called and spoke with you this morning about my converter problem. As I’m sure you know electrical problems are very frustrating to us that don’t know much about them and I really appreciate you taking the time to answer my questions and steer me to the upgrade so I won’t have this problem again! I ordered the unit you recommended this afternoon and look forward to getting it installed!

I just wanted to pass on my thanks for running a company that truly is what it says it is. I don't know how America got to be so in to the large store BS but I still love that little store feel and the dedication of the small time entrepreneur. On time and it is up and running. Thanks again.

Bronson M. Waelder, TX

It's been probably 6 months or so since I replaced my converter just wanted to say it is working really well for me, it seems like it brought back new life to my batteries.

Just wanted to let you know how pleased I am with my new WFCO 9855 converter/charger. I replaced my old unit in our 1988 Airstream motorhome. This upgrade added to our pair of AGM batteries is a huge improvement! The most difficult part of the swap was removing the drawer to access the unit. Thanks again for the fine and fast service.

Randy: Just to let you know that when I followed your instructions and attached the red wire from the converter to the top of the DC fuse panel (where the blue wire used to be) everything worked fine. No sparks, and the new converter seems to be doing its job. I'll know better in a couple of weeks when we go to the mountains for a few days. The desulfaters are installed on each pair of batteries, and appear to be functioning as they should. We'll see how much they rejuvenate my batteries over the next 6 months or so. Anyway, just to let you know how satisfied I am, and to thank you for your help. I will recommend you to others.

Just wanted to say thanks for helping when I ordered the wrong 6300 upgrade kit. I payed the difference for the 3 phase system over the phone, followed your installation pictures, and it is working great. I will recommed you to anyone who might need your products. My converter arrived a day earlier than expected and took about 1 1/2 hours to install. Feel free to post my comments as needed. Once again-Thank You for your customer service.

Randy,
Received my converter today! Have to say, along with your technical support and unbelievable quick shipping you are top notch!!! Thank you for your help. Hopefully I'll have time to install this weekend.
Thanks again,
Bob P. Fresno, CA

Randy , Thanks for the fast service.. The kit arrived today and I installed it ASAP.. Guess what , it works GREAT.. I took a little longer than the 1/2 hour estimate .. But since I am retired , no big deal.. Again , thanks for the great service and I will recommend Best Converter highly.. We belong to the Cedar Creek RV Owner's Club. Several of our members have had converter problems recently .. So I will pass on the word of your company.. BTW , thanks for the great book that was included.. I will have to try and digest some of the information inside.. Thanks and good luck,

John R. Kansas City, KS

Randy Thank you for the prompt service I really appreciate it. I have it installed and working fine. You saved me a lot of money the local R.V. wanted in the neighbor hood of 245 for the converter and $75 a hour to install it. It took me a about I hour to install it. Thanks again.

Russ S. Intrlochen, MI

I ordered a Xantrex converter last Thursday afternoon and picked it up at Ogdensburg UPS shop on Friday afternoon. Now thats what I really call good service !! I hate to jinx it, but I have now fitted it and it looks like all my electrical problems have been cured. Thanks again for the great service. Regards, Mike N. Pembroke, ON Canada

The board you sold me for the Dometic RM 3663 was installed yesterday and the frig is working the way it is suppose to on gas. I certainly do appreciate the help you provided in diagnosing the problem. It is great to have the problem fixed and have confidence that I will not lose all of my perishables again while traveling.

Thanks again, Tom A.

Just wanted to say thanks for the great service.I ordered on a Monday and received the next Tuesday.What amazes me is that I live in Newfoundland, Canada and you guys were able to get my converter to me in such a short length of time, and without any real extra expense.I will highly recommend you to all my fellow campers...thanks again and have a great camping season.

Kim & Danny W. Newfoundland, Canada

Back in 2004, the Magnatek in my 1988 Gulf Stream RV gave up the ghost along with the cheap hybrid 12V coach batteries. I purchased a PD-9145 with Charge Wizard from your company and replaced the batteries with a pair of quality 6V deep cycle batteries. I stay plugged into shore power 24/7 while parked at home and my batteries are as strong today as the day I installed them. I also hardly ever have to add water to them. No boiling batteries any more. A modern smart charging converter is definitely the way to go and BestConverter.com is the place to buy one. I always point folks on RV.net who are having converter issues to you your site.

Scott W. Martinez, GA

Just wanted to take a few minutes to let you know the converter arrived about 1 hour ago, is already installed and works great. Thank you for your call last night, you understand what customer service is all about. We will be on our way to Florida on time...

Gary R. Wake Forest, NC

Hi! Absolutely excellent customer service, Randy! Two phone calls to you answered all my engineering questions and you were able to ship my new Xantrex converter the same day - and it arrived in only two days. Great service and a great product, it just doesn't get any better .... Thanks again and I'll be buying additional equipment soon.

Dave L. Lakeport, CA

Randy: Sincere thanks for the time you spent with me Thursday a week ago when I was down in Boise. It was good to close the discussion on the Parallax converter voltage situation, and I benefitted from the time spent demo'ing the tank level display choices. I wanted to ask you more about your Army career, but you had phone calls and business to take care of. But most importantly on that last subject, as an American, I sincerely wanted to shake your hand and say "Thank you for your service!"

Sincerely, Dave H. Woodinville, WA

Just a note to thank you and say that we love the quick and personalized service that you are providing for us and all your customers. I our particular case the 30 foot Adventure Mfg., Timberlodge trailer will be a Civil Air Patrol Communications and Command mobile center and will actually have two power centers in it, the existing OEM WFCO unit and this Parallax unit which will provide power to the communications center. It will be a rather capable and well powered trailer when it hits the road. Thanks again.

Mike P. LtCol. MEWGDC

I just wanted to thank you for my recent purchase. Everything worked out great. Your service is fantastic. I real want to thank you for the prompt service. I look forward to doing business with you again. Thank you so much

Francis N. Las Vegas, NV

Randy, No! I didn't put all the fuses in. I missed the 30 amp fuses in the package. Once I installed ALL of the fuses, the converter worked great:) Again, thanks so much for all your help. It means so much to have access to an expert in the business and I truly appreciate it. As I mentioned yesterday, your company appears to be the knowledge base for RV converters. Your combination of knowledge and customer service has obviously made your company a success. I will follow up tomorrow with at testimonial that I would love to have published on your website. Thanks! Darrell, West Jordan, UT

We only did our job. Thanks Darrell. I added your city and State if that's Okay.

I just would like to take this opportunity to thank you. I almost wasted 3-$400 dollars more on having an RV dealer replace my converter / charger with the same unit. I did it myself in 45 minutes (taking my time to diagram the existing layout) before I changed. it was the easiest thing I have ever done and was as you stated.

Hi, I don't often take the time to comment on service good or bad, yours was outstanding! My Inteli-power unit was delivered only a couple of days after ordering, letting me make use of my weekend by getting it installed. It works great and such a huge improvement over the Magnatek that it replaced, our camper is ready for summer! Thanks.

Dave M. Loveland, CO

Randy, I got the converter/charger in. All went well. I just wanted to thank you for your time and patience helping me out with the installation. I'll tell everybody what great a job you guys do, and how good the product is. Thanks again!
Kurt

The converter arrived on Wednesday. I have it installed, and it is working great! Thank you so much for the fast shipping :)
Dave

Reference order **** for 2 pieces GPL-27T The replacement battery arrived last weekend and it has been installed. Many thanks for your prompt action in sending me the replacement after damage was incurred in shipping the first unit. Your service was definitely beyond the ordinary.

I received my converter on Tuesday, May 17th. There was no problem with Customs and everything worked out fine. In fact there were no duties charged at all. My additional costs worked out to $42.83cdn for taxes (PST + GST) and shipping on the Canadian side from Customs. All in all a great deal and I thank you.

Just thought you may appreciate this info if you get asked by other Cdn customers.

Thanks so much for the timely shipping. I am very happy with the product. Additionally, I really appreciate the 12volt book, I've been looking for that type of book for quite some time.

I just wanted to thank you for your prompt & courteous service. I ordered the WFCO conversion kit Tuesday morning & it arrived today (Thursday) which was about 48 hours. I installed it soon after it arrived & have been monitoring it all afternoon 7 all seems to be working well. Cooling fan comes on immediately when a light or anything else 12 v. comes on & goes off when light is turned off & I don't know if that is exactly normal or not. Anyway, Danny, I am very pleased at this point with the service, the product, & the price. Thank you:

I was able to receive the part on Friday! The tracking showed the package was in St. Paul, so I went to the post office to see if I could pick it up somewhere. The Rosemount Postmaster, called downtown St. Paul and had them locate it. He was able to get it on the late truck at 5 pm. The funny part was I went in the post office at 4:45 to see if the truck had arrived. They said it should be any minute. Sure enough, 10 minutes later, the truck arrived. I knew it would take awhile to unload, so I waited in my car a few minutes. As I was waiting the truck driver came over and asked if I was the one looking for the express package! So I went inside and they had it ready to go! What service! I installed the main board on Friday with not problems! I even had my “friend” rewire the outlet on Monday and everything worked!

Thanks again for all you help! I hope I can help you pass the word on how great your service has been on your end too!